ATTENTION NETWORK PROVIDERS: CBHA has extended coverage for "telephonic only" visits through July 31, 2020. Beginning August 1, 2020 telephonic service will be covered only when necessary to complete a telehealth visit which was not completed due to technical difficulties. CBHA continues to closely monitor CDC and State of North Carolina guidelines. Any change to CBHA's approved provisions will be announced here.
Your coverage for mental health and substance abuse services is coordinated through Carolina Behavioral Health Alliance, LLC. If you or a covered family member are seeking professional help or information on mental health or substance abuse issues, contact CBHA for a confidential assessment and triage
As a provider-owned managed behavioral health organization, CBHA values our provider network as one of our most valuable assets.CBHA is proud of the collaborative relationships we have with our network and CBHA is always open to feedback from our Providers as we strive to improve our policies and processes.