Telephone Contacts

For pre certification, eligibility or benefit information phone: 1-800-475-7900

For outpatient treatment plans fax: 1-336-499-4006

For professional relations, claims questions and filing information
complaints, grievances and appeals  phone: 1-800-475-7900

The toll free line is answered by a person and is staffed after hours for emergencies. Routine authorizations and questions are addressed during normal business hours.

Mailing Address

 All claims and correspondence should be mailed to:             

CBHA
PO Box 571137
Winston Salem, NC 27157-1137

Email Address

 info@cbhallc.com